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--- guides:apex_installation_guide [2017/11/02 22:52] – created brett.zamora
+++ guides:apex_installation_guide [2018/05/31 05:20] (current) – administrator
@@ Line 1: / Line 1: @@
-==== APEX Installation ====
+===== APEX Installation =====
-APEX is based on the Microsoft "Click-Once" software architecture. This means that the installation files are accessed over the Internet. You can initiate the installation of APEX by clicking on the following URL:
+APEX is based on the Microsoft "Click-Once" software architecture. This means that the installation files are accessed over the Internet. Once the installation completes, APEX communicates with the following URLs:
-https://dev-ws02.certna.org/APEX/Setup/index.html
+**ERDS:** [[https://apex-prd.certna.org]]  (204.246.133.237)
-The following page is displayed in your browser:
+**G2G:**  [[https://apex-prd.certnag2g.org]]   (209.170.199.196)
+Please be sure to check with your IT department to ensure that your workstation has access to both the installation URLs and the operational URLs as outlined.
+To be able to initiate the installation process you must be able to communicate with following URL: [[https://dev-ws02.certna.org/APEX/Setup/index.html]]  (209.170.199.194). If you are able to reach the installation site, you will be presented with the screen that is shown below.
+If you are not presented with the page that is shown below, it may be due to firewall restrictions, your anti-virus software, and/or your organizations workstation security policy. You will need to reach out to your local IT support staff if you have difficulty accessing the APEX installation site or run into other issues trying to install APEX.
+It should also be noted that the APEX software is signed with a code-signing certificate to prove it is from a trust vendor, California Electronic Recording Transaction Network Authority. This certificate is validated by servers located by the entrust.net Certification Authority (CA). If the certificate cannot be verified, it could prevent the installation of the software.
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-This completes the APEX Installation process.
+This completes the APEX Installation process. Please be sure to read the [[guides:apex_getting_started_guide|APEX Getting Started Guide]] before you attempt to use APEX.