guides:apex_agent_administrator_guide
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Overview
APEX manages feature access based on the role that is assigned to the user when their CeRTNA User Profile is intially created. Agent staff members have the following roles available.
- Agent User
- Agent Administrator
Users that are designated with an Agent Administrator role will see the Administration feature tab and those designated as an Agent User will not see the Administration feature tab.
If an Agent Administrator needs to change the role of another staff member, they can send and e-mail to CeRTNA to request the change.
Each of the Agent Administration features and functions are documented in the following paragraphs.
guides/apex_agent_administrator_guide.1663352701.txt.gz · Last modified: by brett.zamora